Legal Notice

Website identification

The website chatseo.app is owned by GROW IT, a French simplified joint-stock company (SASU), registered at 3 Impasse du parc, 14610 CAIRON, France, with a share capital of EUR 1,000. The person responsible for the website and publications on chatseo.app is Paul Vengeons.

• SIRET No.: 98487993200015
• Intra-Community VAT No.: FR20984879932
• RCS: Caen B 984 879 932

Publication director and editor-in-chief

Mr. Paul VENGEONS

Contact

Email: [email protected]

Website development and hosting

The website is developed by GROW IT and hosted by Hetzner Online GmbH.

Hetzner Online GmbH Industriestr. 25 91710 Gunzenhausen Germany Tel.: +49 (0)9831 505-0 Fax: +49 (0)9831 505-3 Email: [email protected]

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Intellectual property

Images, illustrations and photographs

Our rights over our content

The images, illustrations and photographs are the property of the website chatseo.app. They originate either from the author's own creation, from (free) image banks, created by AI, or the rights holder has authorized their use in advance.

• Royalty-free images: Unsplash, Pexels, etc.
• Images from third parties: The rights holder authorizes us to use these images either directly or through a third party. We cannot be held responsible for third parties who do not hold the rights to the images contrary to what they may have certified to us.

You may report what you believe to be a violation of your rights and we will act promptly to cease any potential violation of your rights.

Website texts

The texts are the property of the website chatseo.app. They originate either from our (human) writers who assign their rights to us, or are created by AI (ChatGPT or others), or the rights holder has authorized their use in advance.

• AI-generated text: Some content is generated by AI, notably the GPT system by OpenAI. Content generation uses non-personal data and royalty-free information in addition to OpenAI's content creation protection policy.
• Texts from third parties: The rights holder authorizes us to use these texts either directly or through a third party. We cannot be held responsible for third parties who do not hold the rights to the texts contrary to what they may have certified to us.

Copyright compliance

• All elements of the website, including graphics, wallpapers, images, logos, bullets and signage elements, are also subject to intellectual property rights and may not be used without prior authorization from the website's publication director.
• All texts on the website are the property of their authors. Their use is governed by the French Intellectual Property Code, in compliance with the Berne Convention and subsequent international agreements.
• Any exploitation, even for private purposes, of all or a substantial part of the website requires the prior consent of the publication director, in accordance with the provisions of Art. L.342-1 of the French Intellectual Property Code.
• Any breach of copyright or database rights is subject to criminal penalties for counterfeiting, without prejudice to possible claims for damages from rights holders.

Trademark law

The website Chatseo.app is protected by intellectual property law. Any person wishing to use this name as a trademark will be subject to legal proceedings.

The logos, visuals and trademarks on this website are the property of their respective owners.

Hypertext links

Any hypertext link to the website chatseo.app is permitted. The existence of a hypertext link from the website chatseo.app to another website does not constitute validation of that website or its content. GROW IT has no control over the content of linked websites and cannot be held liable for the information, opinions and recommendations made on these third-party sites.

Penalties

Any total or partial representation of this website by any person whatsoever, without the express prior authorization of GROW IT, is prohibited and constitutes counterfeiting punishable under Articles L. 335-2 et seq. of the French Intellectual Property Code. Offenders may face up to 3 years imprisonment and a EUR 300,000 fine.

Rights violation notification procedure

Content unavailability

Upon receipt of your letter, we will make the content referenced in your letter unavailable, insofar as it would clearly call into question the legitimacy of the publication.

Other

We emphasize that this procedure should not be understood as a refusal on our part to enforce your rights, but simply as a necessary formalization of our exchanges.

We must be certain that your notification of infringement is based on solid legal grounds and that you are indeed the holder of the rights to the publications you are notifying about.

If you have any doubt about the merits of your request, please consult your usual legal counsel before sending us your notification. Indeed, some countries have legal frameworks that may lead to legal proceedings in the event of bad faith allegations regarding copyright infringement under this procedure.

If you believe you have content to report, we suggest contacting us directly by email: [email protected].

WARNING: We are not a law firm and the procedure described above is provided for informational purposes only. It does not constitute legal advice or consultation.

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Personal data protection

1. Data controller

GROW IT (the Company) is the data controller for personal data and information collected from users. It is committed to the confidentiality and security of this data.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure or destruction. These measures include:

• Data encryption in transit (SSL/TLS) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure data centers with physical and network security

2. Types of data collected

a. Data voluntarily provided:

We collect information that you voluntarily provide when using our Service:

• Account information: Name, email address, company name and other registration details
• Registration: Email address when you sign up for the Service
• Communication data: Information you provide when you contact us for support or inquiries
• Payment information: Billing details (processed securely by third-party payment processors)

b. Automatically collected information:

When you access our Service, we automatically collect certain information:

• Usage data: Pages visited, features used, time spent and interaction patterns
• Device information: Browser type, device type, operating system, IP address
• Session data: Cookies, preferences and analytics information
• Log data: Server logs, error reports and performance metrics

c. Third-party data:

When you connect third-party services to ChatSEO, we collect and process:

• Google Search Console: Search queries, impressions, clicks, rankings and site performance data
• Google Analytics: Traffic sources, user behavior and conversion metrics
• Google Ads: Campaign performance, keyword data and advertising metrics

You control the data you share by managing permissions in your connected accounts.

3. Purpose of processing

Data is exclusively collected and processed for the service provided by the website. Data is anonymized as much as possible and is only kept non-anonymized when strictly necessary.

We use the information collected for the following purposes:

• Provide the Service: Process SEO analyses and provide AI-powered insights
• Account management: Create and manage your account, authenticate users and provide customer support
• Improve the Service: Analyze usage patterns, develop new features and improve user experience
• Communications: Send service updates and respond to inquiries
• Marketing: Send newsletters and promotional content (with your consent; you can unsubscribe at any time)
• Security: Detect fraud, prevent abuse and protect against security threats
• Legal compliance: Comply with legal obligations and enforce our Terms of Service

4. Legal basis for processing

The processing of this data is justified by the service provided to users. User consent is obtained.

5. Data recipients

• Contract performance: Processing necessary to provide the Service
• Consent: You have given your explicit consent for specific purposes (e.g., marketing emails)
• Legitimate interests: Processing necessary for our legitimate business interests (e.g., improving the Service)
• Legal obligation: Processing required to comply with legal requirements

6. Mandatory or optional nature of data collection

Refusal to collect data has no impact on access to the website and its information.

7. Data retention period

Data is retained throughout the period of access to the website and for a maximum of 3 years after the last access to the website.

8. Rights of data subjects

Data subjects have the rights of access, rectification, erasure, restriction, the right to data portability and the right to object, under the conditions set out in Articles 15 to 18 and 21 of the GDPR. These rights may be exercised by contacting GROW IT's registered office by any means, in particular by email: [email protected]. They also have the right to lodge a complaint with the CNIL (French Data Protection Authority) in the event of non-compliance with the GDPR (Art. 13).

9. Transfer of personal data

Personal data is stored in the EU and in the United States. Some of our service providers (Mixpanel, Customer.io, Sentry, Tolt) are US companies with servers located in the United States. These transfers outside the European Union are governed by the EU-US Data Privacy Framework (DPF) and/or by Standard Contractual Clauses (SCC) approved by the European Commission. Crisp, our chat tool, is a French company whose data is hosted exclusively in the European Union. The use of personal data corresponds to the purposes provided for by user consent.

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Cookies

What are cookies?

Cookies are small files stored on your device (PC, tablet, smartphone) by your browser when visiting a website. They contain various data: the name of the server that placed it, a unique identifier number, an expiration date, etc. This information is sometimes stored on the computer in a simple text file that a server accesses to read and record information.

What are cookies used for?

Cookies have various functions such as recognizing a user from one visit to another, storing shopping cart contents, recording a website's language settings, etc. On this website, cookies are used for the proper technical functioning of the service, usage statistics, affiliate attribution and customer support.

Cookies on the chatseo.app website

Under the General Data Protection Regulation (GDPR) effective since May 25, 2018, this website informs you about the cookies used during your visits. The tools used are Mixpanel, Customer.io, Sentry, Crisp and Tolt.

Cookie consent banner

On your first visit, a consent banner automatically appears at the bottom left of the screen. You have three options:

• "OK for me": accepts all cookie categories, the banner closes.
• "I choose": opens the preferences panel with individual options by category (analytics, marketing). You can accept all, save a custom selection, or go back.
• "Continue without accepting" or X button: refuses all non-essential cookies, the banner closes.

On subsequent visits, a cookie-shaped icon remains visible at the bottom left of the screen. You can click it at any time to reopen the banner and change your choices. A "Cookie Settings" link is also accessible in the website footer.

Your consent is recorded in a technical cookie (cc_cookie) with a duration of 365 days.

Cookie categories

Cookies used on chatseo.app are divided into three categories:

• Necessary (always active): Sentry (technical error monitoring), authentication, Crisp Chat (customer support). These cookies are essential for the website to function and cannot be disabled. Data collected: technical errors, user session, chat conversations.
• Analytics (opt-in required): Mixpanel, Customer.io. These services only initialize after your explicit consent. Data collected: page views, usage events, user identity (email, name), browsing paths, session recordings.
• Marketing (opt-in required): Tolt. This service only loads after your explicit consent. Data collected: affiliate and referral attribution.

Behavior based on your choice

• Total refusal: Only Sentry (error monitoring) and Crisp Chat (support) remain active. No Mixpanel or Customer.io scripts are loaded. No behavioral tracking or user identification on the analytics side.
• Analytics acceptance only: Mixpanel and Customer.io initialize and track activity. Tolt does not load.
• Marketing acceptance only: Tolt loads for affiliate attribution. Mixpanel and Customer.io do not initialize.
• Total acceptance: All services load (Sentry, Crisp, Mixpanel, Customer.io and Tolt).

GDPR compliance points

• Strict opt-in: no non-essential cookie is placed before the user's explicit consent.
• Granularity: the user can choose category by category.
• Visual fairness: the accept and refuse buttons have equivalent visual weight.
• Revocability: the user can change their choice at any time via the cookie icon or the footer link.
• Transparency: each cookie category is described with its specific use.

Special case: Crisp Chat

Crisp Chat is a customer support tool. It always loads, regardless of consent. It transmits the name, email and avatar of the logged-in user to the chat widget.

Cookies and trackers used on the chatseo.app website

Our website uses several categories of cookies described below. The following table lists all cookies placed, their purpose, their retention period and their legal basis.

The retention period indicated corresponds to the maximum duration before automatic cookie expiration.

Tool details and non-EU transfers

3.1 Mixpanel (Analytics)

Mixpanel is a behavioral analytics tool published by Mixpanel Inc., a US company (San Francisco, California). Collected data may be transferred to servers in the United States. This transfer is primarily governed by the EU-US Data Privacy Framework (DPF), to which Mixpanel is certified (EU-US DPF, Swiss-US DPF certification). Standard Contractual Clauses (SCC) approved by the European Commission apply as an alternative mechanism via Mixpanel's DPA.

Learn more: https://mixpanel.com/legal/privacy-policy/

3.2 Customer.io (Marketing automation)

Customer.io is a CRM and marketing automation tool published by Peaberry Software Inc. (United States). It tracks user interactions to trigger personalized communications (emails, notifications). Customer.io is a certified active participant in the EU-US Data Privacy Framework (DPF), UK Extension and Swiss-US DPF, which forms the primary basis for data transfers to the United States. Standard Contractual Clauses (SCC) also apply as a supplementary mechanism via Customer.io's DPA.

Learn more: https://customer.io/legal/privacy-policy/

3.3 Sentry (Technical monitoring)

Sentry is a technical error monitoring tool published by Functional Software Inc. (United States). Sentry does not place a cookie on your device but collects technical data such as IP address, browser used and error traces. This collection is based on our legitimate interest in ensuring the stability and security of our service. Data transfer to the United States is governed by the EU-US Data Privacy Framework (DPF) and by Standard Contractual Clauses (SCC) of the European Commission, integrated into Sentry's DPA as an alternative mechanism.

Learn more: https://sentry.io/privacy/

3.4 Crisp (Chat support)

Crisp is an online chat service published by Crisp IM SAS, a French company registered in France. The Crisp cookie maintains the continuity of your chat session across different pages visited. Crisp is classified as a necessary cookie because it provides customer support: it always loads, regardless of optional cookie consent. It transmits the name, email and avatar of the logged-in user to the chat widget. As a provider established in the European Union, data processing is subject to the GDPR.

Learn more: https://crisp.chat/en/privacy/

3.5 Tolt (Affiliate program)

Tolt is an affiliate program management tool published by Tolt, Inc., a company registered in Delaware (United States). It places a cookie to identify the partner who referred your visit to our website, for the purpose of attributing corresponding commissions. Data is transferred to servers in the United States. Tolt states that it ensures GDPR compliance for these transfers. We recommend consulting their privacy policy for more details on applicable transfer mechanisms.

Learn more: https://tolt.io/privacy

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Contact form

The website chatseo.app does not have a traditional contact form. To contact us, two methods are available: the Crisp chat (widget available on the website) and the email address [email protected]. Data you transmit through these channels (name, email address, message content) is processed solely to respond to your request, in accordance with this legal notice.

Data is exclusively collected and processed for the technical management of the website, for analysis purposes or to respond to your requests. Data is anonymized as much as possible and is only kept non-anonymized when strictly necessary.

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Browser settings

You can choose at any time to completely disable cookies or to delete existing cookies.

Internet Explorer / Edge

1. Launch Internet Explorer or Edge.
2. In the upper right corner, click Tools > Internet Options.
3. In the Internet Options window, click the Privacy tab.
4. In the Settings section, select the desired option:
   • Block all cookies
   • Allow all cookies
   • Ask before accepting cookies
5. Click OK to save your settings.

Firefox

1. Open Firefox.
2. In the upper right corner, click Menu > Options.
3. Click Privacy and Security.
4. In the Cookies and Site Data section, select the desired option:
   • Accept cookies
   • Ask before accepting cookies
   • Block all cookies
   • Delete existing cookies
5. Click OK to save your settings.

Chrome

1. Open Chrome.
2. Click the Customize and Control Chrome icon (three dots).
3. Click Settings.
4. Scroll down and click Privacy and Security.
5. Under Cookies and Site Data, select the desired option:
   • Allow all cookies
   • Block all cookies
   • Ask before accepting cookies
6. Click Save.

Safari

On iPhone or iPad:

1. Open the Settings app.
2. Tap Safari.
3. Go to Privacy & Security.
4. Under Cookies and Site Data, choose the desired option.

On Mac:

1. Open the Safari app.
2. Click Safari in the menu bar.
3. Select Preferences.
4. Click the Privacy tab.
5. Under Cookies, choose the desired option.

Opera

1. Open Opera.
2. Click Opera in the upper left corner of the window.
3. Select Settings.
4. Scroll down and click Advanced.
5. In the left panel, click Cookies.
6. Select the desired option.
7. Click Save.

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Changing your consent

In accordance with the GDPR and CNIL guidelines, you can change your cookie consent at any time. To do so, you can click the cookie-shaped icon visible on every page, or use the "Cookie Settings" link in the website footer. The preferences panel allows you to modify your choices category by category (analytics, marketing).

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Commercial practices

Terms of Sale

See our General Terms of Sale.

Terms of Use

Definitions

• Author: any natural or legal person who has created elements present on this website, including text authors, graphic designers, layout designers and sitemap designers.
• Browser: client software used to connect to websites.
• Producer: Owner of the website, in accordance with Art. L.341-1 al.1 of the French Intellectual Property Code.
• Website: All resources accessible under the name chatseo.app.
• User: Visitor to this Website and consumer of its information.

Purpose

These "terms of use" are intended to govern the provision of the website chatseo.app's services and their use by the "User".

The terms of use must be accepted by any User wishing to access the website. They constitute the contract between the website and the User. Access to the website by the User signifies their acceptance of these terms of use.

In the event of non-acceptance of the terms of use stipulated in this contract, the User must refrain from accessing the services offered by the website.

The website chatseo.app reserves the right to unilaterally modify the content of these terms of use at any time.

Editorial policy

The website's editorial policy permits all forms of communication in compliance with the law. However, the website prohibits all forms of denigration, or content related to drugs, sex, gambling, betting, alcohol or any other unlawful content.

The website is freely accessible from any location to any User with Internet access. All costs incurred by the User to access the website (computer equipment, software, Internet connection, etc.) are their responsibility.

The website uses all available means to ensure quality access to its services. As this is a best efforts obligation, the website does not commit to achieving this result.

Any event due to force majeure resulting in a network or server malfunction does not engage the website's liability.

Access to the website may at any time be interrupted, suspended or modified without notice for maintenance or any other reason.

The User agrees not to claim any compensation following the interruption, suspension or modification of this contract.

The User may contact the website by email at: [email protected].

The User acknowledges being informed that the website chatseo.app is accessible 24/7, except in cases of force majeure, IT difficulties, difficulties related to the structure of telecommunications networks or technical difficulties.

For maintenance purposes, the website operator may interrupt their website and will endeavor to notify users in advance.

Website content

The website chatseo.app is the property of GROW IT. The latter reserves the right to modify the website's content at any time, without notice.

The elements available on the website, including all texts, graphics, images, photos, videos, information, sounds and other files are the exclusive property of GROW IT or its licensors and all their rights are reserved.

Intellectual property

See the intellectual property section above.

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Accessibility statement

GROW IT is committed to making its website accessible in accordance with the French law of February 11, 2005.

To this end, it implements the following strategy and actions: regular monitoring of text contrast and the accessibility of all visuals.

This accessibility statement applies to chatseo.app.

Compliance status: 100% accessibility according to Google's https://pagespeed.web.dev/?hl=en test; established on 02/07/2026.

Feedback and contact

If you are unable to access content or a service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

Send a message by email: [email protected]

If you have reported an accessibility issue to the website manager that prevents you from accessing content or a service and have not received a satisfactory response, you can:

• Write to the Defender of Rights: https://formulaire.defenseurdesdroits.fr/
• Contact a local delegate: https://www.defenseurdesdroits.fr/saisir/delegues
• Send a letter by post (free of charge, no stamp needed): Defender of Rights, Libre reponse 71120, 75342 Paris CEDEX 07

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Applicable law

These terms of use and the legal notices of the website are governed by French law. French courts shall have jurisdiction in the event of any dispute relating to the use of the website.

Liability

1. The Producer cannot be held liable for typographical errors that may have crept into the documents on the Website, despite all care taken in their publication.
2. The Producer cannot be held liable for the information, statements and opinions expressed on websites to which it links via hypertext links and over which it has no editorial control.
3. The Producer cannot be held liable for defective data transmission due to the various Internet networks or to the User's browser.

The sources of information published on the website are deemed reliable. However, the website reserves the right not to guarantee the reliability of sources. The information provided on the website is purely for informational purposes.

An optimal guarantee of the security and confidentiality of transmitted data is not provided by the website. However, the website undertakes to implement all necessary means to best guarantee the security and confidentiality of data.

The website cannot be held liable in the event of force majeure or an unforeseeable and insurmountable act by a third party.