Subscription and billing
Where can I find and download my invoices?
Reach the billing portal, download your invoices, and understand how VAT is applied.
Your invoices live in the Stripe billing portal, reachable from your settings.
Getting to your invoices
- Click your profile in the bottom left corner, then Settings.
- Under Workspace, open Subscription.
- In the Invoices card, click View my invoices.
The Stripe portal opens in a new tab. You can view and download every invoice there, and update your payment method.
That card is only visible to the workspace owner.
How VAT is applied
Displayed prices are excluding tax. VAT is calculated automatically at checkout, based on your location:
- individual in France or the European Union: your country's VAT applies;
- EU business with a valid intra-community VAT number: reverse charge, so no VAT is charged. The number is entered at checkout;
- customer based in the United States: no VAT, billed in dollars.
To add or correct a VAT number, see subscribing as a business.
Getting invoices by email
Each time you are charged, your invoice is emailed to you automatically at your account email address, with the invoice and receipt attached as PDFs.
Tip: if your accounting tool has an inbox address, set up an automatic forwarding rule to it in your email.
You can still download all your invoices again from the portal described above.
Having an invoice reissued in my company's name
Changing billing details is not self-service. Message us in the chat with your company name, address and VAT number, and we will handle it.
My invoice list is empty
If the portal opens but shows nothing, message us in the chat and we will check your billing history.